Like businesses everywhere, the services we provide and the way in which we now operate has been brought about by COVID 19.  However, we are continuing to operate within the current guidelines and our business is very much open for business. The pandemic presented us with an ever evolving situation and we will always adjust our ways of working as required to fully meet possible future government regulations.

Under the present regulations, home based child care services are permitted to continue and now, more than ever, such services are an essential part of ensuring we have only the very best for our little ones whilst keeping them safe.  Home based child care continues to be a much sought after option for parents and we are proud to be here to support them.

For the New Mummy Company specifically, we have implemented a number of protocols: 

  • We are still providing in home newborn care as this is a lifeline for so many parents.
  • We continue to run virtual prenatal yoga classes via Zoom to provide pregnant women the opportunity to join us in person or stay home based on personal preferences.
  • We have invested in fogging sterilization equipment to ensure the office studio space is disinfected quickly and safely.  Disinfectant fogging is considered to be one of the most efficient and effective ways to clean and sanitize and can greatly reduce the risk of cross-contamination.  They are designed to wrap surfaces with a thin and even coverage of disinfectant to deliver clinically clean results. 
  • Hospital grade breast pump and baby scale rental is still available and includes free delivery in the GTHA.  Full sterilization and personal safety measures are strictly followed.

Newborn in home care

For our families: 

  • We moved our interviews to Zoom video calls as soon as social distancing was recommended, so that families can safely interview as many newborn care specialists as they wish with no risk.
  • We kindly ask families to reduce the number of guests and overnight visitors to their home for the safety of them, their family and our team and at all times follow the relevant and most up to date guidelines.
  • If possible, please provide a separate wash room for the night nanny that only she has the use of.
  • If a separate washroom is not available, please provide the night nanny with a hand towel in the washroom that will be for her exclusive use if disposable paper towel is not available. 
  • Ensure that the night nanny has plentiful access to hand soap and dish soap for all handwashing and baby feeding equipment to be washed thoroughly and regularly. 
  • Discuss the use of masks with your night nanny at the interview stage. Who will need to wear a mask in your home and when?
  • Wash your hands regularly with soap and warm water.
  • Utilise the interview process over Zoom to discuss your concerns with our night nannies so that you can see for yourself how a professional will care for your baby. 
  • We have always used the continuity of care approach in our services, and we continue with this now. You chose the nanny you chose the work with and that is the person that comes to your home each and every day/night. There will never be different people in your home, this was always important to us but now it’s even more important to you in the times we find ourselves in. 

In addition, families can utilize the interview for the following discussions:

  • At interview and at the start of your booking with our team of newborn care specialists discuss the measures below to meet your family’s needs: 
  • Do you wish for her to wear a mask when working in family home. Does this mean wear the mask at all times when with any family members including the baby or just when in close proximity to a certain member of the family?  
  • Launder uniforms daily, including laundering your uniform as soon as you get home. If you are using a reusable mask it should also be laundered daily. 
  • Shower and then change into a clean uniform just as you leave for work or just as you arrive at the client’s home 
  • Practice meticulous hand hygiene – short, clean nails, using a nail brush to wash your engagement/wedding rings to ensure that all areas of your hands are cleaned. Wash for a minimum of 20 seconds
  • Cough into your elbow or a tissue and dispose immediately and wash your hands immediately following.
  • Use sanitizer when it’s not possible to wash your hands such as in the car but wash your hands as soon as it’s possible to do so.
  • Consider using paper towel as a disposable option when drying your hands if a hand dryer isn’t available. If a regular towel is being used, ensure its laundered daily.
  • Take extra precautions in washing and sterilising baby feeding equipment. 
  • Wash hands upon arrival at the family home, before completing any baby related task or assisting the parents.
  • Get tested if you are worried that you have been exposed to Covid-19 or if you think you have any symptoms. 

If you would like to discuss any of the above information, please feel free to call us Monday to Friday, 9am to 5pm ET on 1844 237 4686.